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Last updated: October 26, 2026
This policy applies to orders placed through https://linvako.com/.
Orders are normally processed within 1–3 business days after payment is confirmed. Business days are Monday through Friday, excluding public holidays. Orders placed on weekends or public holidays begin processing on the next business day.
For standard delivery to the United States:
These are estimates, not guaranteed arrival dates. Carrier operations, weather, customs checks, and other events may affect delivery.
Available destinations, shipping methods, delivery estimates, and shipping charges are displayed at checkout before payment. The shipping charge shown for your order is the amount applicable to the selected destination and service.
We do not add undisclosed shipping charges after an order has been placed.
After dispatch, we send a shipping confirmation and any available tracking information to the email address provided at checkout. Tracking events may take up to 72 hours to appear after the carrier receives the parcel.
Customers are responsible for entering a complete and accurate delivery address. If you need to correct an address, email service@linvako.com with your order number and corrected address before dispatch.
An address change cannot be made after the carrier has accepted the shipment.
If your order has not arrived within 18 business days after the order date, or tracking shows a delivery problem, email service@linvako.com with your order number and delivery details.
If an item arrives damaged, defective, or incorrect, contact us with your order number, a description of the issue, and photographs of the product and packaging. We will review the issue and provide the applicable remedy under our Return Policy and applicable consumer law.
International destinations are available only where shown at checkout. Import duties, local taxes, or customs fees charged by the destination country are the recipient’s responsibility unless they are included in the checkout total or applicable law requires otherwise.
The registered business address is not a customer return address. Contact customer support and follow the instructions provided for an approved return. See our Return Policy for eligibility, return postage responsibility, and refund timing.
For shipping questions, email service@linvako.com or call +1 (616) 266-3725. Include your order number so we can locate the shipment.
LINVAKOOperated by: Guangzhou Fengpei Trading Co., Ltd.Registered business address: Room 102, No. 102 Fengguang Road, Zhongxin Town, Zengcheng District, Guangzhou, Guangdong, ChinaWebsite: https://linvako.com/
Creative projects, seasonal decorations and practical discoveries for everyday life. Explore the full LINVAKO collection online.
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Operating companyGuangzhou Fengpei Trading Co., Ltd.
Registered addressRoom 102, No. 102 Fengguang Road,Zhongxin Town, Zengcheng District,Guangzhou, Guangdong, China
Email: service@linvako.comPhone: +1 (616) 266-3725